Refund Policy

Refund Policy

Gulf Air refund policy is determined by the type of ticket purchased. Refunds or partial refunds will be processed as far as the rules of the purchased fare allow for such refund. On the other hand, for non-refundable tickets, only airport and government taxes may be refunded.

  • Ticket bought through the Gulf Air website and World Wide Call Centre can be refunded through World Wide Call Centre only.
  • Ticket bought through Gulf Air Offices in Seef Mall or Bahrain International Airport can be refunded through Seef Mall Office only.
  • Ticket bought through any Gulf Air Office world wide can be refunded through the same office only.
  • Ticket bought through a travel agency can be refunded through the same travel agency only.

An administrative refund charge of BHD10/USD30 or equivalent in other currencies is applicable to all refunds processed by Gulf Air.

Services charges are non-refundable on all tickets (DU/DV/OC charges).

In case of non-refundable tickets, fuel surcharges, security charges and other charges (YQ/YS/YR/Q charges etc.) are non-refundable.

Some countries have special government taxes where a service tax on cancellation or refund may be levied.

Refunds will be processed within 21 days

Please note the circumstances under which we will not be able to refund are:
  • Voluntary (where Gulf Air is not the cause for such cancellations) cancellation of the booking.
  • Voluntary cancellation of the excess baggage allowance.
A refund would be provided in all the involuntary situations (where Gulf Air is the cause for such cancellations) and the customer was unable to travel.